Cookie Policy

1.What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us recognize your browser, remember your preferences, and understand how you interact with our Service. Some cookies are essential for the platform to function; others help us improve your experience.

2.Cookies We Use

TeleRadar uses the following categories of cookies:

3.Essential Cookies

These cookies are strictly necessary for the Service to function. They include session tokens, CSRF protection tokens, and authentication state. Because they are essential, they cannot be disabled without breaking core platform functionality.

• session_token: Maintains your authenticated session (30 days)
• csrf_token: Prevents cross-site request forgery attacks (session)
• locale: Stores your language preference (12 months)

4.Analytics Cookies

We use analytics cookies to understand how visitors use our website and to improve the Service. These cookies collect information in an aggregated, anonymized form. We do not use analytics data to identify individual users.

Analytics cookies are only set after you provide consent through our cookie banner.

5.Preference Cookies

Preference cookies remember choices you make (such as language, theme, or dashboard layout) to provide a more personalized experience. Disabling these cookies may result in a less tailored experience but will not affect core functionality.

6.Third-Party Cookies

Some cookies are set by third-party services we integrate with:

• Payment processor: Fraud detection and payment security cookies during checkout
• Error tracking service: Performance monitoring and error tracking (anonymized)

These services have their own privacy policies governing the use of their cookies. We do not control third-party cookies and recommend reviewing their respective policies.

7.Managing Cookies

You can manage your cookie preferences at any time through:

• Our cookie banner: Displayed on your first visit and accessible from the footer
• Browser settings: Most browsers allow you to block or delete cookies. Note that blocking essential cookies may prevent the Service from functioning properly
• Opt-out links: Individual analytics providers offer opt-out mechanisms on their websites

For more information about cookies and how to manage them, visit allaboutcookies.org.

8.Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Material changes will be communicated via an updated cookie banner. The “Effective date” at the top of this page indicates when the policy was last revised.